Frequently Asked Questions

Bamboo fibre is naturally soft, breathable and better at regulating temperature than most everyday fabrics. It also has natural odour-resisting properties, so socks stay fresher for longer, even after a full day of wear.

No. Every pair is made with zero polyester and no rubber-based elastic. We use bamboo fibre from end to end, so there's nothing synthetic trapping heat or moisture against the skin.

Bamboo is one of the fastest-growing plants in the world, needs very little water, and doesn't require pesticides to grow. Compared to synthetic fibres, it's a gentler choice for both skin and the planet.

Wash in cold water and let them air dry. Use a mild detergent where possible. Ironing isn't necessary, and we'd recommend avoiding it altogether to protect the fibre's natural softness.

We accept Credit Card, Debit Card, Net Banking and UPI/Wallet payments at checkout.

Yes, COD is available on eligible orders. Availability may vary depending on your delivery pin code.

At the moment, we only deliver within India. We're working on bringing international shipping to more customers soon.

Orders are typically dispatched within 1-2 business days. Delivery usually takes 3-5 working days depending on your location, and we always aim to get it to you sooner.

Please check your spam or promotions folder first. If you still don't see it within 15 minutes of placing your order, reach out to us at support@onlybambuu.com and we'll confirm it for you.

Yes. Add a note with your preferred colour combination at checkout, and also email us at support@onlybambuu.com with the same details so our team can prepare your order accordingly.

We accept returns and exchanges within our policy window. Visit our Return & Refund Policy page for full details.

If your order hasn't shipped yet, we begin the refund right away. For shipped orders, the refund is processed once the item reaches us back at our facility, and credited to your original payment method.